Senior Account Manager, Medicare & Life Benefits

The Senior Account Manager essential functions include supporting the service needs of customers and retention of customers. Specific proactive renewal and service responsibilities are required. Marketing activity is required in this position. Meets sales, service, retention, and quality standards adopted by the agency.

The Policy Services Agent performs the essential functions of the position, which include the processing of policy changes, renewals, new business, audits, and proof of insurance. Specific data entry and billing responsibilities are required in this position. Meets service standards and performs essential functions to the quality and service standards developed by the agency.